UC & Voice
Service Updates
| ✅ | UC & Voice
No known service outages |
Contact Us
For urgent or out of hours support call our team on 0345 868 7848
Support
Email - ucsupport@fluidone.com
Operating hours - Monday to Friday, 8am - 5.30pm (Outside of these hours the team can be contacted as per contract terms)
For technical support with 8x8 services you can also email our specialist team directly on:
Email: 8x8support@fluidone.com
Orders
Email - ictorders@fluidone.com
Operating hours - Monday to Thursday, 9am-5.30pm Fridays, 9am-5pm
For updates regarding any 8x8 orders you can also email our dedicated team directly on:
Email: 8x8@fluidone.com
FAQs
Ready to set-up your users on 8x8 Work?
You may find this step-by-step guide helpful:
8x8 Admin Console—Set up 8x8 Work users
If you would like an extra helping hand our team of experts would be happy to talk you through the set-up steps.
Get in touch by emailing 8x8support@fluidone.com.
Please note that additional charges may apply for this service.
Trying to set-up Ring Groups in the 8x8 Admin Console?
Check out this useful article:
How to Set Up Ring Groups in 8x8 Admin Console - 8x8 Support
If you would like an extra helping hand our team of experts would be happy to talk you through the set-up steps.
Get in touch by emailing 8x8support@fluidone.com.
Please note that additional charges may apply for this service.
Trying to set-up the voicemail greeting in the 8x8 Admin Console?
Check out this useful article:
How to Set Up Voicemail Greeting in 8x8 Admin Console - 8x8 Support
If you would like an extra helping hand our team of experts would be happy to talk you through the set-up steps.
Get in touch by emailing 8x8support@fluidone.com.
Please note that additional charges may apply for this service.
Trying to set up call forwarding in the 8x8 admin console?
Check out this useful article if you need help with setting up call forwarding for extensions, ring groups and auto attendants in the 8x8 admin console.
How to Set Up Call Forwarding in 8x8 Admin Console - 8x8 Support
If you would like an extra helping hand our team of experts would be happy to talk you through the set-up steps.
Get in touch by emailing 8x8support@fluidone.com.
Please note that additional charges may apply for this service.